Effective Date: January 1, 2026

Last Updated: August 21, 2026

This Refund Policy applies to purchases made from GSC Tuning (“GSC Tuning,” “we,” “us,” or “our”) through our official website, online store, or other authorized sales channels.

By placing an order with GSC Tuning, you acknowledge that you have read, understood, and agreed to this Refund Policy.

GSC Tuning sells aftermarket automotive products, including but not limited to carbon fiber components, front lips, side skirts, rear spoilers, exhaust systems, coilover suspension, headlights, taillights, brake kits, wheels, steering wheels, ECU software, window film, interior modification parts, custom products, and related automotive accessories.

Because many of our products are vehicle-specific, performance-oriented, oversized, custom-made, special-order, or installation-sensitive, returns and refunds are subject to the conditions below.

1. Return Eligibility Period

Customers may request a return within seven (7) calendar days after the delivery date shown by the shipping carrier.

Return requests submitted after seven (7) calendar days from delivery will not be accepted.

No exceptions will be made unless required by applicable law or approved in writing by GSC Tuning at our sole discretion.

2. Return Authorization Required

All returns must be approved by GSC Tuning before being shipped back.

Customers must contact GSC Tuning and receive a written Return Merchandise Authorization (“RMA”) before returning any product.

Products returned without prior written authorization may be refused, rejected, returned to the customer at the customer’s expense, or held without refund.

Receiving an RMA does not guarantee that a refund will be issued. All returned products remain subject to inspection and approval after they are received by GSC Tuning.

3. General Return Conditions

To be eligible for return, the product must be:

· New and unused;

· Uninstalled;

· Unmodified;

· In original packaging;

· With all original tags, labels, protective materials, manuals, accessories, hardware, and components included;

· Free from scratches, damage, wear, stains, installation marks, tool marks, or other signs of use;

· Returned within the approved RMA period.

Customers may open the packaging to inspect the product. However, the product must remain unused, uninstalled, undamaged, and complete with all original packaging and accessories.

GSC Tuning reserves the right to deny a return if the returned product does not meet these conditions.

4. Non-Returnable Products

The following products are not eligible for return, refund, or exchange unless the issue is caused by GSC Tuning’s error or a verified manufacturing defect:

· Custom-made products;

· Custom carbon fiber products;

· Custom color products;

· Custom steering wheels;

· Personalized or made-to-order products;

· Special-order products;

· ECU software;

· Digital files;

· Software licenses;

· Activation codes;

· Downloadable products;

· Installed products;

· Used products;

· Products with signs of installation;

· Products with missing packaging;

· Products with missing accessories, hardware, labels, or tags;

· Products that have been painted, coated, wrapped, drilled, cut, trimmed, sanded, polished, repaired, altered, modified, or disassembled;

· Clearance products;

· Final sale products;

· Gift cards.

All custom-made, special-order, personalized, software, digital, clearance, and final sale products are considered final sale unless otherwise required by law.

5. Custom-Made and Special-Order Products

Custom-made, special-order, personalized, and made-to-order products are produced, sourced, or reserved specifically for the customer.

Once the order is confirmed, such products cannot be cancelled, returned, refunded, or exchanged.

This includes, but is not limited to:

· Custom carbon fiber components;

· Custom color finishes;

· Custom steering wheels;

· Special-order body kits;

· Special-order performance parts;

· Products ordered specifically for a customer’s vehicle or request.

GSC Tuning will not accept cancellation or refund requests for custom or special-order products once the order has been confirmed or submitted to production, supplier processing, or procurement.

6. Order Cancellation

Standard, non-custom orders may be cancelled within twenty-four (24) hours after purchase, provided that the order has not entered processing, packaging, production, supplier fulfillment, or shipment.

Cancellation requests are not guaranteed.

Orders cannot be cancelled once they have:

· Entered fulfillment;

· Been packed;

· Been shipped;

· Been submitted to a supplier;

· Entered production;

· Been prepared as a special order;

· Been customized;

· Been delivered digitally.

Custom-made, special-order, personalized, software, digital, and final sale products cannot be cancelled once confirmed.

7. Return Shipping Costs

For standard approved returns that are not caused by GSC Tuning’s error, the customer is responsible for all return shipping costs.

This includes returns due to:

· Change of mind;

· Ordering the wrong product;

· Ordering the wrong vehicle fitment;

· No longer needing the product;

· Not liking the product;

· Color, finish, or appearance preference;

· Inability to find an installer;

· Installer refusal;

· Installation difficulty;

· Customer error.

Original shipping charges are non-refundable unless the return is caused by GSC Tuning’s error or a verified defective product.

8. GSC Tuning Error

If GSC Tuning sends the wrong product, wrong quantity, or an item materially different from the confirmed order, GSC Tuning will be responsible for reasonable return shipping costs.

Customers must report order errors within forty-eight (48) hours of delivery and provide all required documentation, including photos, packaging images, shipping label images, and order information.

GSC Tuning reserves the right to determine the appropriate remedy, which may include replacement, exchange, refund, store credit, or other resolution.

9. Defective Products

If a customer believes a product is defective, the customer must notify GSC Tuning within forty-eight (48) hours of delivery or before installation, whichever occurs first.

Customers must provide sufficient evidence, including:

· Clear photos;

· Clear videos;

· Photos of the original packaging;

· Photos of the shipping label;

· Description of the issue;

· Order number;

· Vehicle information;

· Installation proof, if applicable;

· Professional installer documentation, if applicable.

GSC Tuning may request additional information before approving any claim.

A product will not be considered defective solely because of minor cosmetic variations, normal manufacturing tolerances, carbon fiber weave differences, slight finish differences, minor imperfections that do not affect fitment or function, or differences caused by lighting, screen settings, production methods, or material characteristics.

10. Shipping Damage

Customers must inspect all packages immediately upon delivery.

Any shipping damage must be reported to GSC Tuning within forty-eight (48) hours of delivery.

Customers must keep all original packaging, boxes, foam, protective materials, labels, and shipping documents until the claim is fully resolved.

Failure to report shipping damage within forty-eight (48) hours or failure to preserve original packaging may result in denial of the claim.

If a customer installs, modifies, paints, cuts, drills, wraps, or otherwise alters a product before reporting shipping damage, GSC Tuning may deny the claim.

11. Installed Products

Installed products are not eligible for return or refund unless there is a verified manufacturing defect approved by GSC Tuning.

Once a product has been installed, test-fitted, mounted, wired, programmed, painted, drilled, cut, sanded, trimmed, wrapped, coated, modified, or otherwise altered, it may no longer be returned as a standard return.

Installation of a product may be treated as acceptance that the product was received in acceptable condition.

Customers should inspect all products before installation.

12. Modified, Painted, or Altered Products

Products that have been modified in any way are not eligible for return, refund, or exchange.

This includes products that have been:

· Painted;

· Wrapped;

· Coated;

· Drilled;

· Cut;

· Trimmed;

· Sanded;

· Polished;

· Repaired;

· Disassembled;

· Rewired;

· Programmed;

· Installed;

· Test-fitted in a way that leaves marks;

· Altered from original condition.

This rule applies even if the customer later claims the product does not fit, does not match expectations, or is no longer needed.

13. Vehicle Fitment and Customer Error

Customers are responsible for verifying product compatibility before purchasing.

Customers should confirm all relevant vehicle information, including:

· Make;

· Model;

· Year;

· Trim;

· Engine;

· Drivetrain;

· Body style;

· Production date;

· Region;

· Existing modifications;

· VIN, where applicable.

If a customer orders the wrong product, wrong vehicle fitment, wrong model year, wrong trim, or wrong application, the product may be eligible for return only if it meets all return conditions.

In such cases, the customer is responsible for:

· Original shipping costs;

· Return shipping costs;

· Any replacement shipping costs;

· Any applicable restocking fee;

· Any packaging or damage-related deductions.

GSC Tuning is not responsible for customer ordering errors.

Fitment assistance provided by GSC Tuning is for general guidance only and does not replace the customer’s responsibility to verify compatibility before purchase.

14. Installation Issues

GSC Tuning is not responsible for installation difficulty, installer refusal, installation labor, installer error, lack of tools, lack of experience, incorrect installation, or inability to locate a qualified installer.

Products may require professional installation, adjustment, trimming, alignment, coding, programming, or vehicle-specific preparation.

A product is not considered defective solely because:

· The customer cannot install it;

· The installer refuses to install it;

· The customer selected the wrong vehicle application;

· The vehicle has prior damage or modifications;

· The product requires professional installation;

· The product requires normal adjustment or alignment;

· The installation shop lacks experience with aftermarket products.

GSC Tuning strongly recommends professional installation for all aftermarket automotive products.

15. Restocking Fee

Approved non-defective returns may be subject to a fifteen percent (15%) restocking fee.

The restocking fee may apply to returns involving:

· Change of mind;

· Wrong product ordered;

· Wrong vehicle fitment ordered;

· Customer preference;

· Color, appearance, or finish dissatisfaction;

· Large or oversized products;

· Products requiring inspection, repackaging, or handling;

· Products returned for reasons not caused by GSC Tuning.

GSC Tuning reserves the right, at its sole discretion, to waive, reduce, or increase deductions where permitted by law based on the condition of the product, packaging, shipping costs, handling costs, payment processing costs, or other circumstances.

16. Large, Oversized, and Freight Products

Large, oversized, fragile, or freight products may be subject to additional return restrictions.

These products may include, but are not limited to:

· Carbon fiber body kits;

· Front lips;

· Side skirts;

· Rear diffusers;

· Rear spoilers;

· Hoods;

· Trunks;

· Bumpers;

· Exhaust systems;

· Wheels;

· Brake kits;

· Suspension systems;

· Large interior components.

Approved returns of large or oversized products require secure repackaging in the original packaging or equivalent protective packaging.

Customers are responsible for return shipping costs, packaging costs, freight charges, insurance, and any applicable restocking fee unless the return is due to GSC Tuning’s error or a verified product defect.

17. Refund Method

Approved refunds will be issued to the original payment method whenever possible.

Refunds may take five (5) to ten (10) business days to process after the returned product has been received, inspected, and approved by GSC Tuning.

Additional time may be required by banks, credit card companies, PayPal, Shopify Payments, Stripe, or other payment processors.

GSC Tuning is not responsible for delays caused by financial institutions or payment providers.

18. Inspection of Returned Products

All returned products are subject to inspection.

If a returned product does not meet the requirements of this Refund Policy, GSC Tuning may, at its sole discretion:

· Deny the refund;

· Issue a partial refund;

· Apply a restocking fee;

· Deduct repair, cleaning, repackaging, missing parts, or damage costs;

· Offer store credit;

· Return the product to the customer at the customer’s expense;

· Reject the return entirely.

If the customer does not respond to GSC Tuning regarding an ineligible return within a reasonable time, the product may be considered abandoned where permitted by applicable law.

19. Return Shipping Risk

Customers are responsible for safely packaging returned products.

If the customer purchases their own return shipping label, the customer is responsible for loss, damage, delay, misdelivery, or carrier issues during return transit.

If GSC Tuning provides a return shipping label, return shipment issues will be handled according to the carrier’s claim process and applicable shipping terms.

Customers are strongly encouraged to use trackable and insured shipping services for returns.

20. Refused or Undeliverable Packages

If a package is refused, rejected, abandoned, unclaimed, returned due to incorrect address, or returned because the customer failed to pay customs duties, taxes, or carrier fees, the customer is responsible for all related costs.

These costs may include:

· Original shipping charges;

· Return shipping charges;

· Carrier fees;

· Customs duties;

· VAT;

· Taxes;

· Brokerage fees;

· Storage fees;

· Handling fees;

· Repackaging costs;

· Product damage;

· Fifteen percent (15%) restocking fee.

Refunds for refused or undeliverable packages, if approved, will be reduced by all applicable costs.

GSC Tuning is not responsible for delays, losses, or costs caused by incorrect shipping information provided by the customer.

21. International Orders

International orders may be subject to additional restrictions.

International returns are generally not accepted unless:

· GSC Tuning shipped the wrong product;

· The product has a verified material defect approved by GSC Tuning;

· Return is required by applicable law.

International customers are responsible for all customs duties, VAT, taxes, import fees, brokerage fees, customs clearance charges, and other governmental charges.

GSC Tuning does not refund customs duties, VAT, taxes, brokerage fees, or import charges.

Customers seeking refunds of customs duties or taxes should contact their local customs authority.

22. Clearance and Final Sale Products

Clearance, discounted final sale, open-box, special promotion, and final sale products are not eligible for return, refund, or exchange except where required by law or where GSC Tuning determines that the product has a verified material defect or was shipped incorrectly.

The terms “Final Sale,” “Clearance,” “Special Order,” “Custom,” or similar wording indicate that the product is not returnable under normal return rules.

23. ECU Software and Digital Products

ECU software, tuning files, license keys, activation codes, downloadable files, electronic products, and digital delivery products are non-refundable once delivered, downloaded, activated, accessed, installed, or sent to the customer.

Digital products cannot be returned in the same manner as physical products and are therefore final sale unless otherwise required by law or expressly approved by GSC Tuning in writing.

24. Window Film and Installation-Sensitive Products

Window film, vinyl film, wrap materials, adhesive products, lighting films, and similar installation-sensitive products may be returned only if they are unused, uncut, unopened where applicable, uninstalled, and in original condition.

Once such products have been cut, peeled, applied, installed, stretched, heated, removed from backing, or otherwise used, they are not eligible for return, refund, or exchange.

Installation failure, bubbles, contamination, dust, creases, stretching, misalignment, or improper handling are not considered product defects.

25. Cosmetic Variations and Carbon Fiber Products

Carbon fiber and composite products may have natural or production-related variations.

These may include:

· Slight weave variation;

· Minor resin variation;

· Slight gloss differences;

· Minor color tone differences;

· Small surface imperfections;

· Slight alignment or edge variations;

· Minor production tolerances;

· Differences caused by screen settings, lighting, or photography.

Such variations are common in carbon fiber, composite, hand-finished, and aftermarket automotive products and do not automatically qualify as defects.

Obvious manufacturing defects, major structural damage, or material defects should be reported within forty-eight (48) hours of delivery and before installation.

GSC Tuning may, at its discretion, offer replacement, repair, partial compensation, store credit, or refund depending on the nature and severity of the issue.

26. No Reimbursement for Labor or Related Costs

GSC Tuning does not reimburse or compensate customers for:

· Installation labor;

· Removal labor;

· Diagnostic fees;

· Paint work;

· Body shop fees;

· Coding or programming fees;

· Towing;

· Rental vehicles;

· Storage fees;

· Lost time;

· Lost profits;

· Missed events;

· Vehicle downtime;

· Travel costs;

· Any indirect, incidental, or consequential costs.

This applies even if a product is returned, exchanged, replaced, or found to be defective, unless otherwise required by applicable law.

Customers should inspect all products before installation, painting, modification, or use.

27. Exchanges

GSC Tuning generally does not offer exchanges for customer preference, wrong fitment, change of mind, or ordering mistakes.

Exchanges may be offered only where GSC Tuning determines that:

· The wrong item was shipped by GSC Tuning;

· A verified defective product qualifies for replacement;

· An exchange is approved in writing.

Customers who wish to purchase a different product may need to return the eligible product under this Refund Policy and place a new order.

28. Store Credit

GSC Tuning may, at its sole discretion, offer store credit as an alternative resolution.

Store credit may be offered where:

· A refund is not required;

· The product does not fully meet return conditions;

· The customer requests an alternative resolution;

· GSC Tuning determines that store credit is appropriate.

Store credit has no cash value and may be subject to additional terms.

29. Chargebacks and Payment Disputes

Customers agree to contact GSC Tuning first to attempt to resolve any order, refund, shipping, or product issue before initiating a chargeback or payment dispute.

Filing a chargeback without first contacting GSC Tuning may delay resolution and may affect the customer’s ability to place future orders.

GSC Tuning reserves the right to provide all relevant order records, tracking information, customer communications, policy acknowledgments, product photos, and other evidence to payment processors, financial institutions, or dispute resolution providers.

30. Return Address

Customers must not send products to any address without prior written return authorization from GSC Tuning.

The return address will be provided after an RMA is approved.

Products sent to the wrong address, sent without authorization, or sent without an RMA may be rejected or may not be eligible for refund.

31. Policy Abuse

GSC Tuning reserves the right to deny returns, refunds, exchanges, or future sales where we determine that a customer has abused or attempted to abuse our return policy.

Policy abuse may include:

· Excessive return requests;

· Fraudulent claims;

· False defect claims;

· Chargeback abuse;

· Returning used products as new;

· Returning different products;

· Removing parts or accessories before return;

· Damaging products intentionally;

· Misrepresenting vehicle information;

· Misrepresenting delivery or installation facts.

32. Final Decision

All returns, refunds, exchanges, credits, and claims are subject to review and approval by GSC Tuning.

To the fullest extent permitted by law, GSC Tuning reserves the right to make the final determination regarding return eligibility, refund amount, product condition, defect status, shipping responsibility, restocking fees, and available remedies.

33. Contact Information

To request a return, report a product issue, or ask questions about this Refund Policy, please contact us before sending any product back.

GSC Tuning
Website: [Your Website URL]
Email: [Your Business Email]
Business Address: [Your Business Address]