Shipping Policy

Effective Date: January 1, 2026

Last Updated: August 21, 2026

This Shipping Policy applies to purchases made from GSC Tuning (“GSC Tuning,” “we,” “us,” or “our”) through our official website, online store, or other authorized sales channels.

By placing an order with GSC Tuning, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

GSC Tuning sells aftermarket automotive products, including carbon fiber components, front lips, side skirts, rear spoilers, exhaust systems, coilover suspension, headlights, taillights, brake kits, wheels, steering wheels, ECU software, window film, interior modification parts, custom products, and related automotive accessories.

Because many of our products are oversized, fragile, vehicle-specific, special-order, custom-made, or imported, shipping terms may vary depending on the product, destination, carrier, and order details.

1. Order Processing Time

Standard in-stock products are generally processed within three (3) to five (5) business days after payment has been successfully received and verified.

Processing time does not include weekends, holidays, carrier transit time, customs clearance time, or delays caused by payment verification, fraud review, incomplete customer information, supplier processing, or other circumstances beyond our control.

Processing times are estimates only and are not guaranteed.

GSC Tuning reserves the right to delay processing when additional verification, product inspection, packaging preparation, freight arrangement, or customer confirmation is required.

2. Custom, Made-to-Order, and Special-Order Products

Custom-made, made-to-order, special-order, imported, or supplier-dependent products may require additional processing time.

Estimated timelines may vary by product and may range from approximately two (2) to eight (8) weeks, depending on production, supplier availability, material availability, international transit, customs clearance, and product type.

For these products, the timeline listed on the product page, invoice, order confirmation, or customer service communication shall apply when available.

Any production or shipping estimate provided by GSC Tuning is a good-faith estimate only and does not constitute a guaranteed delivery date.

Custom-made, special-order, and made-to-order products may not be eligible for cancellation once the order has been confirmed, submitted to a supplier, entered production, or entered fulfillment.

3. Shipping Carriers

GSC Tuning may ship orders using carriers including, but not limited to:

· UPS;

· FedEx;

· USPS;

· DHL;

· Truck Freight;

· Local Delivery;

· Other carriers or logistics providers selected by GSC Tuning.

The carrier used for an order may depend on the product size, weight, value, fragility, destination, shipping method, service availability, and operational requirements.

GSC Tuning reserves the right to select the most appropriate carrier and shipping method for each order.

If a customer requests a specific carrier or shipping method, GSC Tuning may attempt to accommodate the request, but approval is not guaranteed. Any additional shipping charges, carrier fees, or service upgrade costs requested by the customer shall be the customer’s responsibility.

4. Domestic Shipping Time

For orders shipped within the United States, estimated transit time is typically three (3) to seven (7) business days after the order has been shipped.

Actual delivery time may vary depending on:

· Carrier service level;

· Destination;

· Product size and weight;

· Freight requirements;

· Weather conditions;

· Carrier delays;

· Holidays;

· Delivery appointments;

· Address accuracy;

· Other circumstances beyond GSC Tuning’s control.

Shipping timelines are estimates only. GSC Tuning does not guarantee a specific delivery date unless expressly stated in writing.

5. International Shipping Time

International shipping times vary by country, customs processing, carrier, product type, and destination.

Estimated international transit time is typically seven (7) to twenty-one (21) business days after shipment, but some orders may take longer due to customs clearance, local delivery procedures, import inspections, carrier delays, or governmental restrictions.

International delivery dates are not guaranteed.

GSC Tuning is not responsible for delays caused by customs authorities, import inspections, government agencies, international carriers, local delivery partners, or unpaid duties and taxes.

6. Shipping Fees

Shipping fees may be calculated at checkout, quoted separately, included in the product price, offered as part of a promotion, or billed separately depending on the product and destination.

Shipping arrangements may include:

· Customer-paid shipping at checkout;

· Free shipping promotions;

· Product-specific shipping rates;

· Oversized item shipping;

· Freight shipping quotes;

· International shipping quotes;

· Local delivery rates;

· Separately invoiced shipping adjustments.

GSC Tuning reserves the right to revise or correct shipping charges where the shipping cost displayed at checkout is inaccurate due to product size, destination, freight classification, carrier surcharge, website error, international shipping requirement, or other pricing issue.

If additional shipping charges are required, GSC Tuning may contact the customer for approval before shipment. If the customer does not agree to the adjusted shipping charges, GSC Tuning may cancel and refund the order where appropriate.

7. Free Shipping

Free shipping, when offered, applies only to eligible products, destinations, and shipping methods.

Free shipping may not apply to:

· Oversized products;

· Freight products;

· Carbon fiber body kits;

· Front lips;

· Side skirts;

· Rear spoilers;

· Hoods;

· Trunks;

· Bumpers;

· Exhaust systems;

· Wheels;

· Brake kits;

· Suspension systems;

· International orders;

· Remote area deliveries;

· Expedited shipping;

· Special handling services.

Product pages, checkout pages, or customer service communications may specify whether a product qualifies for free shipping.

GSC Tuning reserves the right to exclude certain products from free shipping at its sole discretion.

8. Oversized, Fragile, and Freight Shipping

Certain products may require special packaging, oversized shipping, truck freight, freight forwarding, palletization, or special handling.

These products may include, but are not limited to:

· Carbon fiber kits;

· Front lips;

· Side skirts;

· Rear diffusers;

· Spoilers;

· Hoods;

· Trunks;

· Bumpers;

· Exhaust systems;

· Wheels;

· Suspension systems;

· Brake kits;

· Interior components;

· Large or fragile automotive parts.

Freight shipping may require a delivery appointment, signature, loading dock, forklift, commercial address, or curbside delivery.

GSC Tuning may determine whether a product requires freight shipping based on product size, weight, fragility, destination, carrier requirements, and operational judgment.

9. Freight Delivery

Freight shipments may be delivered by truck freight or other freight carriers.

Unless otherwise stated, freight delivery is generally curbside delivery only. This means the carrier may deliver the shipment to the curb, driveway, loading area, or accessible delivery point.

Freight delivery does not include:

· Carrying items into a home, garage, apartment, business, or warehouse;

· Upstairs delivery;

· Inside delivery;

· Installation;

· Unboxing;

· Disposal of packaging;

· Liftgate service unless included or paid for;

· Appointment rescheduling fees unless approved in advance.

Customers are responsible for ensuring that the delivery location is accessible and that someone is available to receive and inspect the shipment.

If the customer misses a delivery appointment, refuses delivery without valid reason, provides an inaccessible address, or causes a redelivery requirement, the customer will be responsible for any additional fees.

10. Signature Requirement

Certain orders may require signature upon delivery.

Signature may be required for:

· High-value orders;

· Freight shipments;

· Oversized products;

· Fragile products;

· International orders;

· Orders flagged for fraud prevention;

· Orders shipped to apartments, businesses, or high-risk locations;

· Any order where GSC Tuning determines signature is appropriate.

If a signature is required, the customer is responsible for ensuring that an authorized person is available to receive the shipment.

Failure to sign, missed delivery attempts, or refusal to accept delivery may result in additional carrier fees, storage fees, redelivery fees, or return shipping charges, which shall be the customer’s responsibility.

11. Customer Responsibility for Shipping Information

Customers are responsible for providing accurate and complete shipping information at the time of purchase.

This includes:

· Full name;

· Complete street address;

· Apartment, suite, or unit number;

· City;

· State or province;

· Postal code;

· Country;

· Phone number;

· Email address;

· Business name, if applicable;

· Delivery instructions, if applicable.

GSC Tuning is not responsible for delays, lost packages, returned packages, failed deliveries, or additional fees caused by incorrect, incomplete, outdated, or undeliverable shipping information provided by the customer.

If a package is returned due to incorrect address, missing apartment number, refused delivery, unavailable recipient, unpaid customs fees, or other customer-related issue, the customer will be responsible for all related costs.

12. Address Changes

Customers should contact GSC Tuning immediately if a shipping address needs to be changed.

GSC Tuning may attempt to update the address before shipment, but address changes are not guaranteed.

Once an order has been shipped, GSC Tuning cannot guarantee that the carrier will allow address changes, redirects, holds, or intercepts.

Any additional carrier charges, redirect fees, address correction fees, or delivery change fees shall be the customer’s responsibility.

GSC Tuning is not responsible for lost, delayed, or misdelivered packages resulting from customer address errors or late address change requests.

13. Order Tracking

Once an order has shipped, GSC Tuning may provide tracking information by email, SMS, customer account portal, or other communication method.

Tracking updates are provided by the carrier and may not update immediately.

GSC Tuning is not responsible for delays or inaccuracies in carrier tracking systems.

Customers are responsible for monitoring tracking updates and making necessary arrangements to receive the shipment.

14. Delivery Inspection

Customers must inspect all packages immediately upon delivery.

Before signing for a freight or oversized shipment, customers should carefully inspect:

· Outer packaging;

· Boxes;

· Pallets;

· Straps;

· Seals;

· Corners;

· Visible product condition;

· Any signs of crushing, puncture, bending, tearing, water damage, or mishandling.

If visible damage exists, the customer should, depending on the situation:

· Refuse delivery;

· Note the damage on the delivery receipt;

· Take clear photos and videos before opening;

· Contact GSC Tuning immediately;

· Keep all original packaging.

Signing for a shipment without noting visible damage may limit or prevent a carrier damage claim.

15. Shipping Damage Claims

Any shipping damage must be reported to GSC Tuning within forty-eight (48) hours of delivery.

Customers must provide:

· Clear photos of the damaged product;

· Clear photos of the outer packaging;

· Clear photos of inner packaging materials;

· Photos of the shipping label;

· Photos of the delivery receipt, if applicable;

· Order number;

· Description of the damage;

· Video evidence where appropriate.

Customers must keep all original packaging, boxes, foam, pallets, labels, wrapping, and shipping materials until the claim is fully resolved.

Failure to report damage within forty-eight (48) hours or failure to preserve original packaging may result in denial of the claim.

If the customer installs, paints, modifies, drills, cuts, wraps, sands, repairs, or otherwise alters the product before reporting shipping damage, the shipping damage claim may be denied.

16. Lost Packages and Delivery Disputes

If tracking shows that a package has been delivered but the customer claims the package was not received, the customer must first check with:

· Household members;

· Building management;

· Mailroom;

· Neighbors;

· Front desk;

· Local carrier office;

· Delivery location;

· Security cameras, if available.

GSC Tuning may assist the customer in opening a carrier investigation, but we do not guarantee replacement, refund, or compensation for packages marked as delivered by the carrier.

Resolution will depend on carrier investigation results, shipping insurance, delivery confirmation, signature records, GPS delivery data, and applicable carrier policies.

GSC Tuning is not responsible for theft, porch piracy, misdelivery caused by customer-provided address errors, or unsecured delivery locations after a package has been marked delivered.

17. Risk of Loss

Risk of loss may transfer to the customer when the package is marked delivered by the carrier, signed for by the customer or authorized recipient, or otherwise completed according to the carrier’s delivery records.

For freight shipments, risk of loss may transfer when the shipment is signed for or accepted at delivery.

GSC Tuning may assist with carrier claims where appropriate, but customer cooperation, timely reporting, documentation, and preservation of packaging are required.

Nothing in this section limits rights that cannot be excluded under applicable law.

18. Refused, Returned, or Undeliverable Packages

If a package is refused, rejected, abandoned, unclaimed, returned due to incorrect address, returned due to unavailable recipient, or returned because the customer failed to pay duties, taxes, carrier fees, or customs charges, the customer will be responsible for all related costs.

These costs may include:

· Original shipping charges;

· Return shipping charges;

· Carrier fees;

· Address correction fees;

· Redelivery fees;

· Storage fees;

· Customs duties;

· VAT;

· Taxes;

· Brokerage fees;

· Handling fees;

· Packaging damage;

· Product damage;

· Restocking fees.

If a refund is approved, all applicable costs may be deducted from the refund amount.

Shipping fees are non-refundable except where the issue is caused by GSC Tuning’s error or otherwise required by law.

19. International Orders

International orders may be accepted depending on product type, destination country, carrier availability, shipping restrictions, import regulations, and order value.

Some products may not be available for international shipment due to size, weight, legal restrictions, manufacturer limitations, customs rules, emissions-related regulations, or carrier limitations.

GSC Tuning reserves the right to refuse, cancel, or require additional confirmation for international orders.

International customers may be required to contact GSC Tuning before placing an order for large, restricted, special-order, or high-value products.

20. Duties, Taxes, VAT, and Import Charges

International customers are responsible for all import-related charges, unless otherwise expressly stated in writing.

These charges may include:

· Customs duties;

· VAT;

· GST;

· Import taxes;

· Brokerage fees;

· Customs clearance fees;

· Government charges;

· Carrier advancement fees;

· Storage fees;

· Inspection fees;

· Local delivery fees.

These charges are not included in the product price or shipping price unless expressly stated at checkout.

GSC Tuning does not control customs charges and cannot predict the exact amount that may be charged by a destination country.

GSC Tuning does not refund customs duties, VAT, import taxes, brokerage fees, or government charges.

Customers seeking reimbursement of such charges should contact their local customs authority.

21. Customs Delays, Holds, and Restrictions

International shipments may be delayed, inspected, held, rejected, returned, or confiscated by customs authorities or government agencies.

GSC Tuning may assist with reasonable documentation when available, but we are not responsible for customs delays, import restrictions, confiscations, denied entry, failed clearance, unpaid duties, or customer failure to comply with local laws.

Customers are responsible for confirming that products may be legally imported, installed, and used in their country, state, province, or region before placing an order.

If an international shipment is returned due to customs issues, unpaid duties, import refusal, failure to provide required documents, or customer refusal, any refund may be reduced by all shipping, customs, carrier, return, storage, handling, and restocking costs.

22. Split Shipments and Partial Shipments

GSC Tuning reserves the right to ship items separately or in multiple shipments.

This may occur when:

· Products ship from different warehouses;

· One product is in stock and another is backordered;

· A product requires special packaging;

· A product ships directly from a supplier;

· Freight and small-parcel items are included in the same order;

· Shipment separation reduces damage risk or improves delivery efficiency.

If the customer requests split shipment, expedited shipment, separate delivery, or special handling, additional shipping fees may apply.

23. Backorders and Delayed Products

Certain products may be temporarily unavailable, backordered, special-order, imported, or awaiting production.

Estimated availability dates are provided as good-faith estimates only and are subject to change.

Delays may result from:

· Supplier availability;

· Production schedules;

· Material shortages;

· International transportation;

· Customs clearance;

· Port congestion;

· Weather;

· Labor disruptions;

· Carrier issues;

· Government actions;

· Other circumstances beyond GSC Tuning’s control.

Delays in shipment or delivery do not automatically qualify an order for cancellation or refund once the order has entered processing, production, supplier fulfillment, or shipment, especially for custom-made or special-order products.

24. PO Boxes, APO, and FPO Addresses

Some small products may be eligible for shipment to PO Box addresses depending on carrier availability.

Oversized, freight, high-value, fragile, or signature-required products may not be shipped to PO Boxes.

APO, FPO, and military address shipments may be available depending on product type, carrier restrictions, size, weight, and destination.

GSC Tuning reserves the right to request an alternative shipping address if a selected address is not suitable for the product or carrier.

25. Local Delivery

GSC Tuning may offer local delivery for eligible orders, products, and locations.

Local delivery availability depends on destination, product type, order size, scheduling, vehicle access, and operational capacity.

Local delivery does not include installation, product setup, moving products inside a building, carrying products upstairs, removing old parts, or disposing of packaging unless expressly agreed in writing.

Customers must be available at the scheduled delivery time. Missed local delivery appointments may result in additional fees.

26. Local Pickup

GSC Tuning may offer local pickup for eligible products and orders.

Local pickup availability is not guaranteed and may depend on inventory location, order status, product size, safety requirements, and scheduling.

Customers will be notified when an order is ready for pickup.

Customers should not arrive for pickup until receiving confirmation from GSC Tuning.

Pickup deadlines, identification requirements, and pickup instructions will be provided when applicable.

Orders not picked up within the required timeframe may be subject to storage fees, cancellation, or other action where permitted by law.

27. Shipping Insurance

GSC Tuning may purchase shipping insurance for high-value, oversized, fragile, freight, or selected orders at our discretion.

Shipping insurance may depend on product value, carrier availability, destination, shipping method, product type, and risk assessment.

Customers may request additional insurance where available. Additional insurance charges may apply.

If a customer declines available insurance, selects a lower-cost shipping method, or requests a shipping method with limited protection, the customer may assume additional shipping risk, subject to applicable law and carrier policies.

28. Expedited Shipping

Expedited shipping may be available for certain products and destinations.

Expedited shipping refers to carrier transit time only and does not necessarily shorten order processing, production, supplier handling, packaging, fraud review, customs clearance, or freight scheduling time.

GSC Tuning may attempt to accommodate urgent delivery requests, but we do not guarantee delivery by a specific date unless expressly confirmed in writing.

If a customer requires delivery by a specific date, the customer must contact GSC Tuning before placing the order.

29. No Guaranteed Delivery Date

All shipping and delivery dates are estimates only.

GSC Tuning does not guarantee delivery by a specific date.

We are not responsible for delays caused by:

· Weather;

· Natural disasters;

· Holidays;

· Carrier delays;

· Customs clearance;

· Labor strikes;

· Port congestion;

· Transportation disruptions;

· Incorrect addresses;

· Unavailable recipients;

· Payment verification;

· Fraud review;

· Supplier delays;

· Production delays;

· Government action;

· Events beyond our reasonable control.

Shipping delays do not automatically entitle customers to refunds, chargebacks, cancellations, or compensation.

30. Customer Deadlines

Customers should not schedule installation, body shop appointments, track events, shows, travel, or other time-sensitive activities until the product has been received, inspected, and confirmed to be correct and undamaged.

GSC Tuning is not responsible for:

· Missed installation appointments;

· Body shop cancellation fees;

· Installer labor charges;

· Vehicle downtime;

· Missed events;

· Missed shows;

· Travel costs;

· Rental car costs;

· Lost time;

· Lost income;

· Any indirect or consequential losses caused by shipping delays.

31. Shipping Fees and Refunds

Shipping fees are non-refundable for standard returns, customer error returns, buyer’s remorse returns, wrong fitment orders, refused shipments, undeliverable packages, or returns not caused by GSC Tuning’s error.

Shipping fees may be refunded only where:

· GSC Tuning shipped the wrong product;

· GSC Tuning made a verified shipping error;

· A product has a verified defect and GSC Tuning approves shipping reimbursement;

· Applicable law requires refund of shipping charges.

All shipping-related refunds are subject to review and approval by GSC Tuning.

32. Fraud Prevention and Shipping Restrictions

GSC Tuning reserves the right to delay, hold, cancel, or require verification for orders that present potential fraud, payment, shipping, or security concerns.

We may require:

· Billing verification;

· Shipping address verification;

· Photo identification;

· Signature confirmation;

· Payment confirmation;

· Alternative shipping arrangements.

GSC Tuning may refuse to ship to freight forwarders, hotels, temporary addresses, high-risk locations, or addresses associated with suspicious activity.

33. Force Majeure

GSC Tuning shall not be liable for failure or delay in shipping, delivery, fulfillment, or performance caused by events beyond our reasonable control.

Such events may include:

· Natural disasters;

· Severe weather;

· Fire;

· Flood;

· Earthquake;

· War;

· Terrorism;

· Civil unrest;

· Labor strikes;

· Port delays;

· Carrier disruptions;

· Customs delays;

· Government orders;

· Pandemics;

· Supplier delays;

· Material shortages;

· Transportation interruptions;

· Power outages;

· Internet failures;

· Other events beyond our reasonable control.

34. Relationship to Refund Policy

This Shipping Policy should be read together with our Refund Policy, Terms & Conditions, Warranty Policy, and other applicable policies.

In the event of a return, refund, exchange, refused package, damaged shipment, lost shipment, or international customs issue, both this Shipping Policy and our Refund Policy may apply.

35. Contact Information

For shipping questions, delivery issues, address changes, freight coordination, local pickup, or damaged shipment claims, please contact GSC Tuning before taking further action.

GSC Tuning
Website: [Your Website URL]
Email: [Your Business Email]
Business Address: [Your Business Address]